Intouch Mobile Pvt Ltd (“us”, “we”, or “our”) operates the Intouch Mobile website and related services (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:
Email address
First name and last name
Phone number
Address, Province, Postal Code, City/District
National Identity Card (NIC) or Passport Number
Cookies and Usage Data
IP Address
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This may include your IP address, browser type, browser version, pages visited, date and time of visits, time spent on pages, device identifiers, and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our Service and improve user experience.
Types of cookies we use include:
Session Cookies
Preference Cookies
Security Cookies
You can instruct your browser to refuse cookies; however, some parts of our Service may not function properly.
Use of Data
Intouch Mobile Pvt Ltd uses collected data to:
Provide and maintain our Service
Process orders and transactions
Notify customers about order status and service updates
Provide customer support
Improve website functionality and user experience
Monitor website usage and performance
Detect, prevent, and address technical issues
Comply with legal obligations
Transfer of Data
Your information may be transferred to and maintained on servers located in Sri Lanka or other jurisdictions where our service providers operate. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
Disclosure of Data
Legal Requirements
Intouch Mobile Pvt Ltd may disclose your Personal Data if required to:
Comply with legal obligations
Protect and defend our rights or property
Prevent or investigate possible wrongdoing
Protect the safety of users or the public
Protect against legal liability
Security of Data
We take commercially reasonable measures to protect your Personal Data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Service Providers
We may engage third-party companies and individuals to facilitate our Service, process payments, deliver products, provide customer support, or analyze website usage. These providers are authorized to access Personal Data only as necessary to perform services on our behalf.
Analytics
We may use analytics services such as Google Analytics to monitor and analyze website traffic and user behavior. Information collected may be used to improve our services and customer experience.
For more information, please review Google’s Privacy Policy.
Links to Other Sites
Our Service may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites.
Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated effective date. Continued use of the Service after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
